Forbes contributors publish independent expert analyses and insights. I write about branding, trends, creativity and disruptive businesses. Pitching ideas is easy. Finding big problems in large ...

As a therapist, most of my day is spent helping clients solve a problem: With their emotions—anxiety or depression—with their relationships—their boss, partner, kids. What I’m always most curious ...

The first task is always to determine in which administrative domain the problem is occurring. None of these teams will ever admit that they might be the source of the problem, so test tools are ...