Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

Lithography processes were modeled on the basis of coarse-grained polymer simulation techniques using OCTA, which is the simulation software for soft materials, and the simulations of these processes ...

Until processors began running in the hundreds of MHz and up, little attention was paid to EMI in most circuit designs. As clock speeds have increased to beyond 1 GHz, the fast edge rates on signals, ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...

Data is like the steam power that drove the first Industrial Revolution, the successor to the electrical connections that drove the second one, and the byproduct of the computers that brought about ...

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Rob Ackley could tell which way the wind was blowing. He still remembers when he first noticed computer-aided design (CAD) worming its way into the vehicle development process 30 years ago. Almost ...

Editor’s note: This article is part of a special supplement, “Disaster & Terrorism Preparedness: Planning, Preparedness, Mitigation, Response and Recovery,” published in our sister publication JEMS.